Privacy Policy

At Downlora, accessible from downlora.com, one of our top priorities is the privacy of our visitors.
This Privacy Policy document outlines the types of information that are collected and recorded by Downlora and how we use it.

If you have further questions or need more information about our Privacy Policy, please do not hesitate to reach out through our contact page.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information that they share and/or we collect in Downlora.
This policy does not apply to any information collected offline or via channels other than this website.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information We Collect

The personal information that you may be asked to provide — and the reasons why you are asked to provide it — will be made clear to you at the point where we request your personal information.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of the message and/or attachments you may send, and any other information you choose to provide.

When you register for an account, we may ask for information including (but not limited to) your name, company name, address, email address, and telephone number.


How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, directly or through partners, including for customer service, updates, and other information related to the website, as well as for marketing and promotional purposes

  • Send emails and notifications

  • Detect, prevent, and address fraudulent activities


Log Files

Downlora follows a standard procedure of using log files.
These files log visitors when they visit websites — a common practice among hosting companies and part of hosting services’ analytics.

The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These data points are not linked to any personally identifiable information and are used solely for analyzing trends, administering the site, tracking user movement, and gathering demographic statistics.


Cookies and Web Beacons

Like many other websites, Downlora uses cookies to store information such as visitors’ preferences and the pages on the site accessed or visited.
This information helps us optimize the user experience by customizing web page content based on visitors’ browser types and/or other relevant details.


Third-Party Privacy Policies

Downlora’s Privacy Policy does not apply to other advertisers or external websites.
We encourage you to review the Privacy Policies of these third-party ad servers for more detailed information, including instructions on how to opt out of certain practices.

You can choose to disable cookies through your browser settings.
More detailed information about cookie management for specific browsers can typically be found on their respective websites.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request that a business disclose the categories and specific pieces of personal data collected about consumers

  • Request that a business delete any personal data collected about the consumer

  • Request that a business that sells personal data not sell the consumer’s personal data

We have one month to respond to valid requests. If you wish to exercise any of these rights, please use our contact form.


GDPR Data Protection Rights

We want to ensure you are fully aware of all your data protection rights.
Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data

  • The right to rectification – You have the right to request correction of any inaccurate information and completion of incomplete information

  • The right to erasure – You can request that we erase your personal data under certain conditions

  • The right to restrict processing – You can request that we restrict the processing of your personal data under certain conditions

  • The right to object to processing – You can object to the processing of your personal data under certain conditions

  • The right to data portability – You can request that we transfer the collected data to another organization or directly to you under certain conditions

We have one month to respond to valid requests.


Children’s Privacy

Protecting children while they use the Internet is an important part of our mission.
We encourage parents and guardians to observe, guide, and participate in their children’s online activities.

Downlora does not knowingly collect any personally identifiable information from children under the age of 13.
If you believe your child has provided such information on our website, please contact us immediately so we can remove it from our records.